Privacy Policy
Last updated: June 2026
FindYourClinic.online ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone/WhatsApp number when you submit a contact form, listing request, or review
- Clinic details submitted via our "List Your Clinic" form (business name, address, treatments offered, etc.)
- Search queries entered into our search bar (country, city, treatment)
- General usage data such as pages visited, browser type, and device information, collected automatically via cookies and analytics tools
2. How We Use Your Information
- To respond to inquiries and process clinic listing requests
- To improve our website, search functionality, and user experience
- To connect patients with clinics via WhatsApp or email, where requested
- To send updates regarding your listing or submitted reviews, if applicable
- To comply with legal obligations
3. Google Maps & Places API
Our city search feature uses the Google Places API to suggest locations as you type. By using this feature, certain information (such as your search input and approximate location) may be sent to Google. This is subject to Google's Privacy Policy.
4. Cookies
We use cookies and similar technologies to operate and improve our website, remember preferences, and analyze traffic. You can control cookies through your browser settings. For more details, see our Cookie Policy.
5. Third-Party Services
We may use third-party services to operate this website, including:
- FormSubmit โ for processing contact and listing form submissions via email
- Google Maps/Places API โ for location autocomplete
- WhatsApp โ for direct communication between users and clinics
- Website hosting and analytics providers
These third parties have their own privacy policies governing the use of your information.
6. Data Sharing
We do not sell your personal information. We may share information:
- With clinics, when you submit an inquiry or review related to that clinic
- With service providers who help us operate the website (e.g. hosting, form processing)
- When required by law, regulation, or legal process
7. Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us using the details below.
9. Children's Privacy
Our website is not directed at children under 16, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- ๐ Slough, Berkshire, United Kingdom
- โ๏ธ hello@findyourclinic.online
- ๐ +44 7760 794930